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Common Questions About Our Domestic Cleaning Service

Maid2Clean domestic cleaners are professional, hardworking and will leave your home clean and tidy so you can spend your time doing what you want to do. If you’ve never used a domestic cleaner before then the chances are you’ll have a few questions or would like to know more about the process.

We have a dedicated frequently asked questions page on our website and we’ve written this blog post to help answer some of the most commonly asked questions about hiring a domestic cleaner.

What happens if my cleaner is sick?

If your cleaner is sick please call Maid2Clean and we will arrange suitable cover for you. If your cleaner is on holiday we will also arrange an alternative for you.

Are the cleaners vetted?

Maid2Clean use several vetting techniques including telephone interviews followed by more in depth interviews in their own home. We also require proof of ID, address and references before we decide to accept them.

Can I meet the cleaner before going ahead?

When a cleaner is allocated to you they will call you to arrange an interview at a time to suit you. This allows you to ask your own questions and arrange your preferred regular cleaning times with the cleaner.

Do I supply cleaning materials or does the cleaner bring them?

Our cleaners do not carry their own cleaning materials and will need to use your own materials. We find most clients prefer this method as it give them more control over what cleaning materials are used in their homes and it helps keep the overall costs down further.

What happens if I am not happy with my cleaner?

If you wish to change cleaner just give us a call and we will assist further.

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