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Do I get to meet my cleaner before the first clean?

 

Yes, we ask our cleaners to call you to arrange an interview at your convenience. Once you are satisfied with your cleaner, you can then mutually arrange a regular clean day and time.

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What if my cleaner can’t make it, or is sick?

 

Maid2Clean will provide you with a cleaner to cover.

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Will I have to be at home when my cleaner cleans?

 

No, our cleaners are vetted and have the facility to hold your house keys. Maid2Clean will provide you with a Key Acknowledgement Form for your cleaner to sign.

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Do I have to supply cleaning materials?

 

Yes, our cleaners do not carry their own materials as the majority of our clients prefer to specify the substances used in their homes. Please be aware that due to health and safety bleach is a banned substance.

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Can I change my cleaner if I am not happy?

 

Yes, of course, we have a large and varied cleaner base.

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Do you have insurance cover?

 

Yes, public liability insurance.