Frequently Asked Questions

1. How much will I pay?
2. Are your cleaners vetted?
3. Can I meet my cleaner before the first clean?
4. Is my cleaner covered for sickness or holiday?
5. Will I have to be present when my cleaner cleans?
6. Do I have to supply cleaning materials?
7. Can I change my cleaner for another if I am not happy?
8. Do you have insurance cover?
9. Do I get to choose when my cleaning takes place?
10. What happens if my cleaner does not turn up?

1. How much will I pay?

Rates vary depending on the area you live and how many hours you require. Our prices start from just £9.50/hour! You can get a quote by contacting us with your postcode and approximate required hours.

2. Are your cleaners vetted?

Yes. We ensure each and every cleaner in our database is interviewed right in their own homes! We also reference check each cleaner with at least 2 references.

3. Can I meet my cleaner before the first clean?

Of course! We understand personality can be a massive factor in how you get along with your cleaning service so you can meet your cleaner before work begins. During this time you can discuss your expectations of the service or any important details that may need explaining.

4. Is my cleaner covered for sickness or holiday?

It is entirely up to you. You have the option either to not receive the service for the duration of your regular cleaner's absence or we can arrange for a temporary cleaner for you - at no extra cost!

5. Will I have to be present when my cleaner cleans?

No, our cleaners are vetted and are happy to hold your house keys. We will provide you with a Key Acknowledgement Form for your cleaner to sign.

6. Do I have to supply cleaning materials?

Yes, our cleaners do not carry their own materials as the majority of our clients prefer to specify the substances used in their homes. Please be aware that due to health and safety bleach is a banned substance.

7. Can I change my cleaner for another if I am not happy?

Yes, of course, we have a large and varied cleaner base and we’d be happy to assign you someone different if you are unhappy for any reason. Just give us a call.

8. Do you have insurance cover?

Yes, including £1,000,000 public liability insurance.

9. Do I get to choose when my cleaning takes place?

Our cleaning service will only ever take place during the times you are happy with. We will endeavour to ensure we have a cleaner who is available when you want them to be.

10. What happens if my cleaner does not turn up?

In the unlikely event your cleaner does not turn up to clean just get in touch with us. We will contact the cleaner to find out why they did not turn up and, if you so wish, arrange for another cleaner to attend either temporarily or permanently.

Heard enough? to get your free quote!

Do you know a friend looking for cleaning services? Share this page:

We cover the following areas: High Wycombe, Wycombe Marsh, Booker, Sands, Downley, Beacon's Bottom, Bledlow Ridge, Bolter End, Bradenham, Cadmore End, Hughenden Valley, Ibstone, Lane End, Naphill, Northend, Stokenchurch, The City, Upper North Dean, West Wycombe, Cryers Hill, Great Kingshill, Hazlemere, Holmer Green, Hughenden Valley, Postcombe, Thame, Towersey, North Weston, Wallingford, Berinsfield, Cholsey, Dorchester, Ascott, Chalgrove, Chippinghurst, Chiselhampton, Cuddesdon, Denton, Garsington, Great Haseley, Great Milton, Little Baldon, Little Haseley, Little Milton, Marsh Baldon, Nuneham Courtenay, Stadhampton, Toot Baldon, Henley-On-Thames, Hambleden, Rotherfield Peppard, Turville, Turville Heath, Skirmett, Rockwell End, Mill End, Fawley, Fingest, Frieth, Greenlands, Nettlebed, Shiplake