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“Its a minefield out there
sifting through hundreds of business systems.
The more knowledgeable you become from your
research you'll quickly recognise its not a job
you need. 99% of the purported businesses and
franchise systems out there offer you a job
whereby you are expected to exchange your time
for money.
That’s
not what Maid2Clean is about. A real business is
one that will pay you whether you are there or
not in the long term. Don't be taken in by
promises of turnover, a business is about making
money. Turnover is ‘vanity’ - profit is the only
thing that counts.” Mike Hanrahan
(Franchisor)
Franchise Tour
Page 1:
Franchise Opportunity
The
Maid2Clean business system has been established
since 1993 and the business system has been
thoroughly tested and refined in to our
franchise offer today. Some of the benefits of
being a Maid2Clean Franchisee are listed below.
1. You will generate significantly higher
percentage profits to turnover than most other
cleaning companies we can identify.
2. Operating to our system, once trained,
you could earn a significant profit per year
over the life of your franchise.
3. You will avoid all our mistakes made
in the early days.
4. You will not clean or iron yourself.
You will be trained to manage your own business.
5. You will learn how to market this
much-needed service to targeted people in your
area.
6. You will be shown how to close 85% of
clients that call inquiring about the service.
7. You will receive a comprehensive
training course; full operations manual
documentation, launch assistance, business plan
and thereafter-ongoing telephone and on-site
support.
8. You will invited to attend franchisee
conferences where you can obtain refresher
training and meet other franchisees.
9. You will be given your own exclusive
(quality houses) trading area that does not
overlap with another franchisee.
Maid2Clean®’s
5-phase training comprises:
1. Completion of the
pre-launch To-Dos after reading the 450 page
Maid2Clean® operations manual.
“This enables the
franchisee to read about the business in advance
of the training. Once a franchisee has read the
operations manual the majority of the rest of
the training is done by affirmation, which is
one of the most powerful forms of long term
memory training” confirmed Mike Hanrahan MD.
2. Process Training at Head
Office
The
second phase of the training builds on the
knowledge gained from phase 1, including
role-play situations and Q&A type scenarios.
The main headings from this
training include.
Maid2Clean® Franchisee Training Plan
✓ Welcome & Introduction
✓ Objectives of the
Franchise
✓ Contractual Obligations
✓
Pre-Launch To-Dos feedback
✓ Pricing
✓ The
Products and Services
✓ Branding and the
importance of Consistency
✓ Client
Related Operations (including on-site practice)
✓ Explanation Of Terms In
The BTA including option of printing BTA
on the reverse of
letterheads
✓ Cleaner Related
Operations & Maid2Clean cleaner timetables
✓ Operational Issue
Management
✓ Accounting & Financial
Operations
✓ Trading Style
✓
Insurance
✓ Employment of Staff.
✓ Health & Safety.
✓ The
Importance of Providing Good Service
✓
General Administration
✓ Development And Growth Of
The Maid2clean Business Methodology
✓ Sales
✓ Preliminary Marketing.
✓ Marketing the Business
✓ Legal Disputes
✓ Year End Application Of
Value Analysis (V.A.) To Your Business.
✓ End Of Year Preparation
For The Year Ahead
✓ Assistance from the
Franchisor.
✓ Forms & Letters for use
in the Maid2Clean business
✓
Role-play – Client Closure
✓
Role-play – cleaner interviews
✓ The Franchise Forum
✓ Overcoming Starter
Problems
✓ Review & closedown -
Franchisee Choice of Questions
3.
Operations Training at our Centre in Nuneaton
Augmenting the earlier phases, the knowledge is
put into practice with training on the bespoke
Maid2Clean Database.
✓
Installation of the Basic M2C Computer System
✓ Adding a Cleaner to the
System
✓ Adding a Client to the
System
✓ Matching Cleaners with
Clients and managing the interview
✓ Producing the paperwork
✓ Processing Mandates
✓ Client changes including
change of Cleaner
✓ System practise using
dummy data
✓ Introduction to the Full
System
✓ Questions arising from
process training
✓ Discussion regarding
leafleting methods
✓ Creation of action plan
✓ Texting Cleaners from the
system
✓ Book post-launch training
session
4. Post
Launch training at Franchisees Premises
In phase 4 the franchisee
receives a visit from the franchisor where
personal training is conducted on any aspect of
the business that the franchisee sees fit.
5. Business consolidation
follow-up training PLUS unlimited follow-up
training if necessary.
Maid2Clean® publishes training sessions several
months in advance and all franchisees are
invited to attend any or every session. “Others
in the industry simply offer franchisees one-off
classroom based training days. At Maid2Clean we
do things differently and offer our franchisees
unlimited training and ongoing support. Training
and development is first and foremost on our
agenda as we strive to remain innovative, grow
our businesses and stay ahead of the
competition” Mike Hanrahan (Franchisor)
In addition to the 5-phase training programme, Maid2Clean® organises an annual training conference for all franchisees.
Something else that keeps Maid2Clean® as the company that others follow relates to the attitude of Maid2Clean® franchisees. Mike Hanrahan stated franchisees have taken it upon themselves each quarter, to host a business improvement day in different places in the UK specifically designed to share best practice ideas with other franchisees, such is the strength and enthusiasm for the business within of the franchise. I don’t know of another franchise where this type of activity takes place on such a wide scale.” Mike Hanrahan (Franchisor)
“I chose Maid2Clean
because it’s the number one domestic cleaning
franchise.”
Justine Cooke
(Franchisee)
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