|
Franchise Charter
Maid2Clean Franchise continues to set the pace
with its competitors by publishing a best
practice Franchise Charter about its engagement
with Franchisees.
Maid2Clean Franchise
recognises and respects that Franchisees have
certain basic rights. By doing so, Maid2Clean
Franchise serves the best interests of the
Franchisees and the Franchise operation and the
franchising community as a whole. How we deal
with them, train them and develop them is
crucial for the future of the brand and the
Charter sets out a common understanding for the
future.
Maid2Clean
Franchise Charter
The Maid2Clean Charter is shown below.
1. Maid2Clean Franchise operates proudly
within the European code of Franchising ethics
supported by the British Franchise Association.
2. The Maid2Clean Franchise Agreement
shall meet the equitable and fairness
expectations of the British Franchise
Association. The agreement will explain the
Franchisees rights regarding use of the
Maid2Clean trademarks and business system,
training and support systems, operations manual,
online forum etc.
3. Maid2Clean will not
enforce the purchase of supplies from the
Franchisor.
4. Maid2Clean will provide a
4-stage training program including an operations
manual, pre launch To-Dos; Head Office Training;
Systems Training & visit to Franchisees premises
from Franchisor on a mutually agreed date.
Unlimited training will be offered to all
franchisees.
5. Maid2Clean Franchise
will provide initial and on-going support to the
franchisees throughout the duration of the
agreement in the form of ongoing training,
telephone support, online franchisee forum,
annual conferences and regional improvement
meetings.
6. Continual access to the
Maid2Clean know-how, proprietary system, ongoing
enhancements and improvements, Maid2Clean®,
Maid2Clean CICO® and Sweep2Left® trademarks.
7. A term of 5 or 10 years with the option
to renew without legal cost.
8.
Maid2Clean Franchise will allow the Franchisee
the right to sell the business subject to the
franchisor’s right to first refusal.
9.
Maid2Clean and the Franchisee will act at all
times in good faith towards each other and
within the boundaries of the agreement.
10. Maid2clean Franchise will act as
brand-policeman for the franchise system to
prevent any franchisee or outsider from damaging
it.
11. Maid2Clean Franchise will
continuously strive to enhance the brand
offerings and listen to proposed system
enhancements from Franchisees.
12.
Maid2Clean Franchise and Franchisees will work
together to ensure the trade marks, brand
offerings and reputation of the franchised
system as whole are protected.
13.
Maid2Clean Franchise and its Franchisees will
provide timely information as defined in the
franchise agreement.
“Our success
depends upon the relationship and quality of
engagement we have with our Franchisees. This
Charter sets out to help us to do that.” Mike
Hanrahan (MD)
|