Do I get to meet my cleaner before the
first clean?
Yes, we ask our cleaners to call you to
arrange an interview at your convenience. Once you are
satisfied with your cleaner, you can then mutually arrange a
regular clean day and time.
What if my cleaner can’t make it, or is
sick?
Maid2Clean will provide you with a cleaner
to cover.
Will I have to be at home when my cleaner
cleans?
No, our cleaners are vetted and have the
facility to hold your house keys.
Do I have to supply cleaning materials?
Yes, our cleaners do not carry their own
materials as the majority of our clients prefer to specify the
substances used in their homes. Please be aware that due to
health and safety bleach is a banned substance.
Can I change my cleaner if I am not happy?
Yes, of course, we have a large and varied
cleaner base.
Do you have insurance cover?
Yes, public liability insurance.
Please
note, our insurance does not cover the use of bleach, it is a
banned substance. Also, our cleaners are not permitted to use
ladders on a clients premises.
